It is almost 5 years since Maximo for Service Providers 7.6 was released and there have been a further eight feature packs or fix packs since. This page gives a snapshot of the changes that have been made.

Maximo for Service Providers 7.6 (12-Dec-2014)

• Multi-tenancy support
• Warning when a bill batch is created for an agreement with an open bill batch
• Filter tickets by the reporting customer or the owner of the locationA physical place where assets exist and where work can be performed. More or asset

Maximo for Service Providers 7.6.1 (11-Sep-2015)

• Create an estimate before work begins
• SLA Breaches and target delivery date commitments
• Project milestone billing
• Bill in customer currency
• Recording bill batch payments
• Make customer terms visible on tickets, work orders and sales orders
• Visibility of unbilled transactions
• Bill location and asset usage meters
• Monthly billing dates can be 29^th, 30^th or last day of month
• Pricing for customer provided items
• Customer pool agreements
• Customer MRO agreements – specify SOW details

Maximo for Service Providers 7.6.2 (11-Dec-2015)

• Labor price books – Craft/Skill level only
• Templates in Customer Agreements
• Visibility of bill processing from Service request and Work Order Tracking
• Add multiple work orders, tickets or sales orders to a bill batch
• Update customer references on a bill batch
• Set the bill line status from Work Order Tracking

Maximo for Service Providers 7.6.2.1 (8-Jul-2016)

• Fix Pack

Maximo for Service Providers 7.6.2.2 (28-Oct-2016)

• Select Price Schedule to multiple work orders
• Create Customer Bill action on work order

Maximo for Service Providers 7.6.3 (3-Mar-2017)

• Apply Customer Agreements to multiple work orders
• Sales Order allows parts to be sold to customers
• Charge billable transactions to multiple customer
• OrganizationsA structural element of a Maximo database which is used for data sharing and is often aligned to a legal entity of an organisation. More application allows the service provider details to be recorded
• View a summary of customer estimates from SR that goes across multiple work orders or child work orders

Maximo for Service Providers 7.6.3.1 (22-Sep-2017)

• Mass update Estimate Status Changes
• Calculate Special Fees and Charges 
• Job Card Pricing
• Customer Down Payments
• Postpone transactions from Billing

Maximo for Service Providers 7.6.3.2 (10-Aug-2018)

• Split work order by payer by setting the payer on planned and actual transactions
• Ability to add additional payers to the work order so that they can be used to split payment of the work order at transaction level
• Add the Bill Payer to Fees and Charges
• Sales Order can be used to loan or rent equipment to customers.
• Create Customer Bill action on a Sales Order.
• Customer BLOCKED status stops customer being used on new tickets, work orders and work packages but you can continue to bill for existing work.
• Assets in a Customer Agreement Scope of Work can now be automatically added to Price Schedule.

Maximo for Service Providers 7.6.3.3 (31-May-2019)

• Estimating and billing fixed quotes for labor, materials and services
• On Customer Agreements allow pricing by labor transaction type
• On Sales Order rent, loan or lease tools to customer
• Customer data restrictions enforced in Service Request Work Center