
A site dedicated to Maximo containing over 385 articles, podcast episodes, YouTube videos, and quizzes, updated weekly, 900K words!

Learn about Asset Templates and how they can be applied to assets or used to generate assets, including the generation of rotating assets.

Learn how meters are applied to locations and assets. Learn about meter readings and the reset/replace options for continuous meters.

Learn about the meter types and how meters can be grouped including the calculation options for continuous meters. Learn about Condition Monitoring points and how they are connected to meters.

Learn about the Service Address application and how it can be applied to a location or asset, or how it can be inherited from the asset or location hierarchy. Learn about the Service Address Options found in the Organizations application.

Learn that there are several location types, not just OPERATING, and an operating location can belong to multiple systems and can have multiple parents in a Network System.

Learn about creating and applying solutions, your knowledge base records.

Learn about the work log and communication log and how the records become visible across tickets and work orders.

Learn about the different types of relationships between tickets and/or work orders and what happens when you declare a global issue.

Learn how to create a ticket that applies to multiple assets, locations, or configuration items, and what happens when you create a follow-up work order.

Learn about the Work View application, why it was created, where it is used and how it can improve the performance of your Maximo system.

Learn about ticket ownership, the start/stop timer and costs associated with tickets.

Learn about the statuses on the ticket-based applications and how they can inherit their status from other tickets or work orders.

Learn why we use a Service Request and the process for creating a new Service Request.

Learn how a Ticket Template can be used to default fields for a Service Request. We start with an introduction to Tickets and finish with how a Ticket Template can be applied through the Quick Insert Portlet on a Start Center or via the Quick Actions card on the Operational Dashboard.

Learn about Service Groups where they are used across Maximo and how they can be used to relate similar Service Requests (tickets).