Bite Size – Maximo Secrets

Item Kits

Learn about Item Kits and the component items (kit items) that make up the kit and the financial transactions that occur as you assemble and disassemble the kit.

Lot Items

Learn what a Lot Item is and how Maximo handles lot items through inventory and receiving processes.

Rotating Items

Learn what a Rotating Item is and the features of rotating items, rotating assets and locations that reference a rotating item.

Monitoring Service Level Agreements

Learn how to monitor Service Level Agreements (SLAs) by applying Escalations or associating Key Performance Indicators (KPIs).

Applying Service Level Agreements

Learn about the filter criteria for a Service Level Agreement (SLA) and the matching process when the SLA is applied and what happens if multiple SLAs are a match.

Configuring Service Level Agreements

Learn about the basics of Service Level Agreements (SLAs) in Maximo. This is an introduction, and it should be understood before attempting Applying SLAs or Monitoring SLAs.

Self Service – Service Requests

Learn about the three Self Service applications Create Service Request, View Service Request, and Search Solutions.

Incidents and Problems

Learn about the Incidents and Problems applications and how they differ from Service Requests.

Item Statuses

Learn about Item Statuses and how they exist at three levels Item, Item/Organization and Inventory. Then take the quiz at the bottom of the transcript.

Learn about things to consider when defining items in the Item Master application, some of the settings found on the main tab, the use of Alternate Items and Item Assembly Structures. Then take the quiz at the bottom of the transcript.

Tag: Bite Size