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Meters, Meter Groups and Condition Monitoring
Read more: Meters, Meter Groups and Condition MonitoringLearn about the meter types and how meters can be grouped including the calculation options for continuous meters. Learn about Condition Monitoring points and how they are connected to meters.
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Service Addresses
Read more: Service AddressesLearn about the Service Address application and how it can be applied to a location or asset, or how it can be inherited from the asset or location hierarchy. Learn about the Service Address Options found in the Organizations application.
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Location Types and Location Systems
Read more: Location Types and Location SystemsLearn that there are several location types, not just OPERATING, and an operating location can belong to multiple systems and can have multiple parents in a Network System.
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Monitoring Service Level Agreements
Read more: Monitoring Service Level AgreementsLearn how to monitor Service Level Agreements (SLAs) by applying Escalations or associating Key Performance Indicators (KPIs).
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Applying Service Level Agreements
Read more: Applying Service Level AgreementsLearn about the filter criteria for a Service Level Agreement (SLA) and the matching process when the SLA is applied and what happens if multiple SLAs are a match.
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Configuring Service Level Agreements
Read more: Configuring Service Level AgreementsLearn about the basics of Service Level Agreements (SLAs) in Maximo. This is an introduction, and it should be understood before attempting Applying SLAs or Monitoring SLAs.
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Solutions
Read more: SolutionsLearn about creating and applying solutions, your knowledge base records.
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Work Log and Communication Log
Read more: Work Log and Communication LogLearn about the work log and communication log and how the records become visible across tickets and work orders.
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Global Issues and Related Records
Read more: Global Issues and Related RecordsLearn about the different types of relationships between tickets and/or work orders and what happens when you declare a global issue.
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Service Requests with Multiple Assets/Locations
Read more: Service Requests with Multiple Assets/LocationsLearn how to create a ticket that applies to multiple assets, locations, or configuration items, and what happens when you wish to create work orders.