Failure Hierarchy

A Failure Hierarchy is a hierarchy of Failure Codes of two or more levels.

Each Failure Hierarchy has two to four levels. It can be configured for a fifth level but this would be unusual. 

Each Failure Hierarchy starts with a top-level Failure Code, called the Failure Class. Below this are Problem Codes and for each Problem Code a set of Cause Codes, and Remedy Codes for each Cause Code. Try to reuse these codes in other failure hierarchies.

The Failure Codes application will be found in the Assets module and is used for adding both Failure Codes and building each Failure Hierarchy. Everything is defined at the Organization level.