The History of Maximo Mobile

In March 2021 IBM announced the first release of IBM Maximo Mobile for EAM. You can find information about it here –®-maximo®-mobile-eam-app-overview

Over the years there has been several mobile applications for Maximo and IBM Maximo Mobile for EAM is the next evolution on the path to extend Maximo software to field workers using a mobile device. That path started out back in 2004 according to Dave Gasdia, Program Director, Maximo Offering Management at IBM Watson IOT. This was before the acquisition of MRO Software by IBM on 3rd August 2006. That sort of corresponds with my memory as well.

Mobile applications – MRO Software 

Maximo Enterprise Suite (MXES), v6.0, arrived in March 2005, that was the merger of the EAM and ITAM products and the first introduction of a Help Desk/Service Desk, and MXES Mobile Suite followed in December 2005. The MXES Mobile Suite had two applications Maximo Mobile for Work Management and Maximo Mobile for Inventory Management.

But these two mobile applications worked originally against Maximo v4.11. Prior to 2004 MRO Software resold products from Syclo, LLC but the cost of software purchases in the early 2000’s led to MRO Software developing their own mobile products while continuing to resell Syclo mobile, SMART Mobile Work Manager, SMART Mobile Inventory Manager and SMART Mobile Auditor; the Maximo Mobile Suite.

At the time of the acquisition by IBM there was the Maximo Mobile Suite (Syclo product) and MXES Mobile Suite (MRO Software product). The big difference between the two was that the Syclo mobile product suite was highly configurable, built on their Agentry system, where as the MXES Mobile Suite although difficult to configure had early adoption of the new capabilities of MXES, it was an extension of Maximo onto a mobile device. Both mobile product suites allowed for offline working. 

Maximo Mobile at IBM prior to v7.6

By July 2007 the MXES Mobile Suite had changed its name to Maximo Mobile with the Syclo version having the (SE) suffix, for Syclo Edition. Two additional applications were added at the end of June 2007, Maximo Mobile Service Desk and Maximo Mobile Work Manager with Calibration. In June 2008 Maximo Mobile 6.5 was released with improvements in the framework, a faster mobile database and a few additional features. By September 2008, Maximo Mobile 7.1 was released supporting Multiple Assets, Locations and CIs, Work Order Classifications and Item Statuses, features driven from enhancement to core Maximo released a few months earlier in May 2008. 

By the end of 2009 with Maximo Mobile 7.1.1 there was support for linear assets, crew reporting and a new application Maximo Mobile Asset Manager. By now Maximo Mobile was supported in 14 languages. One of the differences between Maximo Mobile and other mobile solutions was that the security was built out from within the Maximo Security framework. By 2011 a 129 page “IBM Maximo Mobile – A cook book for customizations” had been written, but the ability to configure never took off. While Maximo Mobile was functionally richer and closer to Maximo, the Syclo product remained the likely choice depending on the degree of configuration and customization required.

Maximo Mobile continued to be supported and remain current on mobile operating systems through the release of Maximo 7.5 in 2011 and an update to the Maximo Mobile Suite v7.5.1 in 2013 which supported Android, RFID and barcoding via the camera, no scanners required! But after at least 9 years it was reaching its end of life.

Maximo Everyplace

In 2009 Maximo Everyplace was pre-released on Maximo Configuration used the Application Designer application, and so it was going to be easy to configure or add brand new applications, making them available on an iPhone or a tablet supported with existing browsers. By 2010 support became available on Android and on Maximo Everyplace 7.5. (2011) on Blackberry. However, Maximo Everyplace was only available in connected mode, not disconnected, Maximo Mobile was still the preferred offering for remote/disconnected applications. With Maximo 7.6 (Dec 2014) Maximo Everyplace was rolled into core Maximo and the four work order based Everyplace applications are still available today on Maximo

Maximo Anywhere

In early 2012 IBM acquired Worklight and in April 2012 SAP acquired Syclo. Mobile technology was moving fast, and Maximo Mobile was beginning to look old and was becoming outdated. A different direction was required, one built on the IBM Worklight platform. The vision was to create a uniform platform for Maximo, TRIRIGA and SCCD (later renamed ICD). 

By October 2013 SAP Syclo was no longer a sellable option and the first release of Maximo Anywhere was expected before year end. The first release of Maximo Anywhere was Work Execution on Android but it had off-line maps from the first release on Maximo 7.5. Maximo Mobile customers would be entitled to move to Maximo Anywhere.

There were formal releases of Maximo Anywhere:

Also, during 2015 Maximo Anywhere applications were being made available early on the ISM Library:

Maximo Anywhere 7.6 (Jan 2016) saw the formal release of all 9 applications but also additional functionality, RFID support, E-Signature, and Real Signature capture.

Along the way Maximo Anywhere has had new applications for Work Execution for Complex Assets (ACM/Aviation) and electronic Flight Log Book (ACM/Aviation) and Operator Rounds (Nuclear). Maximo Anywhere is also supported on Maximo SaaS and language support has grown to 22 languages.

Maximo Work Centers

In the fall of 2015 IBM were looking into perceptive applications that size according to the device, that used images and were touch screen friendly. Work Centers are role-based applications. (Jun 2016) – Supervisor, Technician, Business Analyst, Configure Weather Data (Oct 2016) – Service Request (May 2017) – Manage Inspections Forms, Conduct an Inspection (Dec 2017)

7.6.1 (Jul 2018) – Maximo Management Interface (May 2019) – Administration, Manage Inventory (Jul 2020) Enhancements to:

Maximo Mobile for EAM

The new offering in the evolution of mobile applications for Maximo starts with limited functionality, falling a long way short of what is available in Maximo Work Centers, but as of writing of this article (April 2021) this is very early days. 

There are two applications for Maximo Mobile Inspections and Maximo Mobile Technician. The new Maximo Mobile for EAM works both online and offline.

Maximo Mobile is available for download from Google Play and the Apple App Store. The desktop versions of the applications will be found in Maximo when you install Maximo Mobile. Map support is available initially and when you start travel a map opens using your GPS position.

Maximo Mobile is available on but will require the server to manage App Points, the new licensing that is associated with Maximo Application Suite. Like Work Centers these will be role-based applications, perhaps modelled similarly to Work Centers. A phrase we will get used to is “Follow the blue button”.

5 responses to “The History of Maximo Mobile”

  1. DAVID J MILLER avatar

    I am really confused right now. Is Maximo Anywhere 7.6.4 going to be the new mobile solution in what you are calling Maximo Mobile for EAM ? Or is 7.6.4 some temp solution until they get Maximo Mobile for EAM fully running?

    I have a ticket open with IBM and Microsoft right now as you cannot install Visual Studio 2015 any longer which is needed to build Anywhere 7.6.4 Apps (for Windows or custom iOS and Android) and IBM has little interest in fixing it to work with VS 2017 or 2019 which MS wants.

    I am curious if IBM does not want to fix this as the 7.6.4 is only a brief hold over until the Maximo Mobile for EAM is out???? Are they not the same thing with just a different skin?

    1. maximosecrets avatar

      Hi David,

      The new Maximo Mobile is a new evolution of the mobile applications, but you couldn’t go to it yet, unless you had very limited functional need. Maximo Anywhere is the right choice if you intend to stay with IBM product range. I think the reason for bringing out Maximo Mobile for EAM on is to eventually provide an upgrade path for Maximo clients to get to MAS. In the fullness of time I expect the choices will be:
      stay on Maximo Anywhere and migrate to MAS, then migrate to Maximo Mobile
      Migrate to Maximo Mobile on and then migrate to MAS

      Migrating to MAS and changing from Anywhere to Maximo Mobile at the same time will make for a difficult upgrade.

      Anywhere and Maximo Mobile are different products written in different tools. I think in 5 years IBM will not be wanting to support both Maximo Anywhere and Maximo Mobile for EAM. Maximo Anywhere will eventually be superseded. Configuration will be much easier with the new Maximo Mobile, it is what the Industry Solution teams have been crying out for many years. Work Centers was going to evolve down that line, but IBM bet on the wrong horse Google Polymer.

      The new Carbon UI (Maximo calls it Graphite) is also an evolution on UI, not a new skin. It is being rolled through to many applications across IBM. You might consider the failure of Google Polymer being a blessing in disguise, less of a change than might otherwise been the case.

      Regards – Andrew

  2. Chris Ranglas avatar
    Chris Ranglas

    This article and your insight was very helpful. We were a Maximo 7.5 customer for many years. Moved to Maximo 7.6 and Maximo Work Centers in 2020. The user experience in Work Centers has been welcomed but we have also seen some limitations of Work Centers in terms of configuration options. Looking forward to checking out next generation of Maximo Mobile for EAM.

  3. Lauren Miller avatar
    Lauren Miller

    Hi there,

    Is Maximo Mobile a completely new product include in MAS 8? When clients refer to Maximo Mobile, are they referring to any mobile application like Anywhere, Everywhere, etc? Or is Maximo Mobile striclty its own applciation included in MAS 8?

    1. maximosecrets avatar

      Hi Lauren, Maximo Mobile is just the latest solution from the Maximo team with newer technology. It will be a replacement for Maximo Anywhere and the Work Centers both of which will be deprecated. It is also available on Maximo 7612 or 7613 but you need to have a conversation with IBM or your business partner with regard to conversion of your Maximo licenses to AppPoints.

      As it happens I start my deep dive into Maximo Mobile applications next week with the two Inventory based mobile apps.

      Regards Andrew

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