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Maximo Work Centers

When starting work, you can change the time type. When stopping work, you are asked whether you wish to complete or stop only – which pauses the recording of your time against the work order. The second screenshot is taken with an iPhone X with the browser address cropped.

On the comments page the technician can see the comments raised by their supervisor and they can create new comments, selecting the type of comment and whether it is viewable back on any originating service request.

The final screenshot has also been taken with an iPhone X with the browser address cropped. It shows the “Seek Advice” button on the details page which allows you to navigate through to Maximo APM – Equipment Maintenance Assistant, if your system has access to this.

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5 responses to “Maximo Work Centers”

  1. Jan-Willem Steur avatar
    Jan-Willem Steur

    Hi Andrew, great article!!

    In Maximo 7.6.1.1 it is also possible to enter meter readings and downtime. Similar to Work Supervision, the Work Execution provides a map feature (same left handed navigation pane), but only support MX spatial maps.

    Reply
  2. George avatar
    George

    Is there a way to open tasks on the Plans tab of Work Execution? The task description cuts off at 41 characters and has no long description. No sure if this is supposed to open when you select it.

    Reply
    1. maximosecrets avatar
      maximosecrets

      Hi George – In Work Execution Work Center on Plans tab you will have a card for each task, the description can be longer than 41 characters, I saw one of at least 50 that was not truncated, and there is a Long Description button, that looks like an eye. This is grey when there is no long description and blue when there is. This was on 7.6.1.2. The tasks long description shows rich text formatting.

      Reply
      1. George avatar
        George

        Thanks Andrew. I’m looking at a number of tasks that are being cut off in Work Execution. All of them display the first 40 characters of the task description, followed by 3 periods. Since the task description field is set to 100 characters OOB, the long description field will be blank unless there is a description that goes over that. The only solution I see would be to copy and paste every task description to the LD field so they can be accessible from Work Execution.

      2. maximosecrets avatar
        maximosecrets

        Hi George, not exactly 40 characters of the task description before the … it is variable. It hasn’t truncated the description, use the hover over to see the full description of the task. I wouldn’t copy and paste into Long Description and I would test first with a mobile device or tablet as the behavior may be different depending on device. If this is still a problem, hover over for example wouldn’t work on a mobile device, then in first instance create a case with Support – saying that you can’t see full task description. It may be that they treat this is a bug rather than an RFE, I think it should be the former – there shouldn’t be any reason why in Work Centers you can’t see the full task description no matter what device is used. regards – Andrew

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