Maximo Work Centers

Thank you

I’ve been monitoring the evolution and progress of Work Centers for the last three years or so and have been meaning to do a deep dive since Maximo was released at the end of May 2019. There were significant changes in this release, not just the addition of Manage Inventory, but also in Work Supervision and Work Execution, support for barcodes and QR codes, and the ability to set conditions between the response of one inspection question and a set of others. The functional footprint of work centers has also been marching on a pace in the Maximo EAM SaaS version, and it looks likely that we will see a good slice of that functionality appearing soon for existing clients and new on-premise ones.

If you have not previously looked at Work Centers, now may be the time to do so. They only work in connected mode, not offline, but many clients have good coverage using Wifi or GSM. The ability to configure is still a limitation, you cannot add additional fields, but we can see that IBM has added some configuration capability and we know from the Maximo roadmap sessions that it is firmly on IBM’s radar.

This is a starting point for me with regard to Work Centers and Maximo Secrets. I have gathered a lot of other information and will add additional pages over the next few weeks. But as Work Centers change and evolve I expect that I will have to battle to keep these pages up to date.

I hope you have enjoyed these pages and I thank you for listening.

5 responses to “Maximo Work Centers”

  1. Jan-Willem Steur avatar
    Jan-Willem Steur

    Hi Andrew, great article!!

    In Maximo it is also possible to enter meter readings and downtime. Similar to Work Supervision, the Work Execution provides a map feature (same left handed navigation pane), but only support MX spatial maps.

  2. George avatar

    Is there a way to open tasks on the Plans tab of Work Execution? The task description cuts off at 41 characters and has no long description. No sure if this is supposed to open when you select it.

    1. maximosecrets avatar

      Hi George – In Work Execution Work Center on Plans tab you will have a card for each task, the description can be longer than 41 characters, I saw one of at least 50 that was not truncated, and there is a Long Description button, that looks like an eye. This is grey when there is no long description and blue when there is. This was on The tasks long description shows rich text formatting.

      1. George avatar

        Thanks Andrew. I’m looking at a number of tasks that are being cut off in Work Execution. All of them display the first 40 characters of the task description, followed by 3 periods. Since the task description field is set to 100 characters OOB, the long description field will be blank unless there is a description that goes over that. The only solution I see would be to copy and paste every task description to the LD field so they can be accessible from Work Execution.

      2. maximosecrets avatar

        Hi George, not exactly 40 characters of the task description before the … it is variable. It hasn’t truncated the description, use the hover over to see the full description of the task. I wouldn’t copy and paste into Long Description and I would test first with a mobile device or tablet as the behavior may be different depending on device. If this is still a problem, hover over for example wouldn’t work on a mobile device, then in first instance create a case with Support – saying that you can’t see full task description. It may be that they treat this is a bug rather than an RFE, I think it should be the former – there shouldn’t be any reason why in Work Centers you can’t see the full task description no matter what device is used. regards – Andrew

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